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Dear costumer,

our online store offers state-of-the-art electronic payment systems. Your security is taken care of as all payments are running through secure connections, they are integrated and approved by all major payment providers.

We offer several different payment and delivery methods. You can choose your payment and delivery method during the purchase process.

How to pay and pick up the goods?

Personal pick up

By prior arrangement at the company’s address at Vrhovci, c.XI / 2 (Ljubljana -Vrhovci - nearby Lesnina shop). You can pay by cash, credit card (Maestro, Mastercard, Visa, American Express, V Pay or Apple Pay) or three (3) working days in advance with a pro-forma invoice. The advantage of picking up the goods at the company’s address is that you can see the products live.
Reservation of products for the personal pick up is limited to three (3) days.

Pay with PayPal

PayPal is one of the safest ways to pay on the internet. It allows you to pay with a PayPal account or with credit cards.

Getting a PayPal account that allows you to fully secure online payment is very simple.

With payment of the pro-forma invoice (UPN payment order)

With payment of the pro-forma invoice (UPN payment order), where the user shall pay the purchase price within a period of three (3) working days to the bank account of the provider. User receives a pro-forma invoice with all necessary data for the payment to his e-mail address indicated at the online www.hiskarija.si order. The provider dispatches products on the same working day after receiving the payment to provider’s bank account.

Payment upon receipt

user pays the amount and value of the product in cash to the staff of Post of Slovenia d.d. cash upon delivery / receipt of the products. When receiving the goods from Post of Slovenia d.d. or GLS – GENERAL LOGISTICS SYSTEMS, logistične storitve, d.o.o., which is a contractual delivery service of the provider.

What are the prices for postage?

Prices of products delivered in Slovenia available in the online store do not include delivery costs. Delivery costs companies are charged separately at current rates of Post of Slovenia d.o.o. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included) Shipping company is selected by the user.

If the value of each order exceeds € 50.00 (including VAT), delivery is free of chargeexept orders for Mailbox Rok which is charged according to the price list the Post of Slovenia d.d. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included).

Shipping costs for deliveries outside of Slovenia are charged according to the price list for the rest of the world the Post of Slovenia d.d. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included).

If you order today, when do you receive the goods?

If you place the order until 12 a.m. you will receive the goods already on the next day (deliveries within Slovenia); for shipments outside of Slovenia delivery date depends on the postal service provider in that country – approx. 1-2 weeks.

Orders, placed on Saturdays, Sundays and holidays will be dispatched immediately on the next working day.

With payment of the pro-forma invoice (UPN payment order) products are dispatched immediately or next working day after receiving the payment to Hiškarija’s bank account.

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Mandatory cookies

are cookies that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They allow you to log in to the user profile, select the language, agree to the terms and conditions and identify the session of the user. We are not obliged to obtain consent for their use.

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

1. General information about cookies 1.1. What are cookies?

Cookies are small text files that most modern websites store on the devices of their visitors, i.e. people who access certain websites on the Internet with their devices. The storing of cookies is under the complete control of the user, since users can easily configure their browser to restrict or disable the storage of cookies.

While visiting the website and its subpages and performing operations on the website, your computer, phone or tablet, automatically or after gaining your explicit consent, stores certain cookies through which various data can be recorded.

1.2. How do they work and why we use them?

Each visitor or shopper is assigned a cookie in order to identify him and ensure traceability at the beginning of each use of the online store. The servers provided to the company by the subcontractor automatically collect data on how visitors, shop owners or shoppers use the online store and store this data in the form of an activity log.

The servers store information about the use of the online store, statistics and IP numbers. Data on the use of the online store by shoppers can be used by the company for compiling anonymous statistics that help us improve the user experience as well as market products and / or services through an online store.

Indirectly and upon obtaining consent, the online store may also store external service cookies on the visitor's or shopper's device (e.g. Google Analytics) which are used to collect data on website visits. Regarding external services, the rules and general conditions on the processing of personal data, which are available at the links below, apply.

2. Permission to use cookies

If the settings of the browser with which you visit the website are such, that they accept all cookies, it means that you agree to their use. In case you do not want to use cookies on this website or you want to remove them, you may follow the procedure below. Removing or blocking cookies may result in suboptimal performance of this website.

3. Mandatory and optional cookies and your consent 3.1. We are not required to gain your consent for the use of mandatory cookies:

Mandatory cookies are cookies, that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They enable login into the user profile, language selection, agreeing to the terms and conditions and user session identification.

3.2. Cookies that are not necessary for the normal operation of the website, and for which we are obliged to obtain your consent (optional cookies):

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

4. How to manage cookies?

You can manage cookies by clicking on the "Cookie settings" link in the footer of the website.

You can also control and change cookie settings in your own web browser.

In case you want to delete cookies from your device, we advise you to follow the described procedures, by doing so, you will most likely limit the functionality of not only our website but also most other websites, as the majority of modern websites use cookies.