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Dear costumer,

our online store offers state-of-the-art electronic payment systems. Your security is taken care of as all payments are running through secure connections, they are integrated and approved by all major payment providers.

We offer several different payment and delivery methods. You can choose your payment and delivery method during the purchase process.

How to pay and pick up the goods?

Personal pick up

By prior arrangement at the company’s address at Vrhovci, c.XI / 2 (Ljubljana -Vrhovci - nearby Lesnina shop). You can pay by cash, credit card (Maestro, Mastercard, Visa, American Express, V Pay or Apple Pay) or three (3) working days in advance with a pro-forma invoice. The advantage of picking up the goods at the company’s address is that you can see the products live.
Reservation of products for the personal pick up is limited to three (3) days.

Pay with PayPal

PayPal is one of the safest ways to pay on the internet. It allows you to pay with a PayPal account or with credit cards.

Getting a PayPal account that allows you to fully secure online payment is very simple.

With payment of the pro-forma invoice (UPN payment order)

With payment of the pro-forma invoice (UPN payment order), where the user shall pay the purchase price within a period of three (3) working days to the bank account of the provider. User receives a pro-forma invoice with all necessary data for the payment to his e-mail address indicated at the online www.hiskarija.si order. The provider dispatches products on the same working day after receiving the payment to provider’s bank account.

Payment upon receipt

user pays the amount and value of the product in cash to the staff of Post of Slovenia d.d. cash upon delivery / receipt of the products. When receiving the goods from Post of Slovenia d.d., which is a contractual delivery service of the provider, user additionally settles postal fees according to their current rates as follows (more on web-page: http://www.posta.si/seznam-dokumentov/799/Informativni-ceniki):
• up to the amount of € 98 = € 1.05 commission;
• above the amount of € 98 = 1.07% of the value of the shipment.
When receiving the goods from GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o., which is a contractual delivery service of the provider, user additionally settles postal fees according to their current rates as follows (more on https://gls-group.eu/SI/sl/home):
• up to the amount of € 50 = € 0.90
• in the amount of € 100 = € 0.90
• in the amount of € 250 = € 1.25
• in the amount of € 500 = € 3.45
• in the amount of € 2.000 = 1.40%

What are the prices for postage?

Prices of products delivered in Slovenia available in the online store do not include delivery costs. Delivery costs companies are charged separately at current rates of Post of Slovenia d.o.o. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included) Shipping company is selected by the user.

If the value of each order exceeds € 50.00 (including VAT), delivery is free of chargeexept orders for Mailbox Rok which is charged according to the price list the Post of Slovenia d.d. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included).

Shipping costs for deliveries outside of Slovenia are charged according to the price list for the rest of the world the Post of Slovenia d.d. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included).

If you order today, when do you receive the goods?

If you place the order until 12 a.m. you will receive the goods already on the next day (deliveries within Slovenia); for shipments outside of Slovenia delivery date depends on the postal service provider in that country – approx. 1-2 weeks.

Orders, placed on Saturdays, Sundays and holidays will be dispatched immediately on the next working day.

With payment of the pro-forma invoice (UPN payment order) products are dispatched immediately or next working day after receiving the payment to Hiškarija’s bank account.

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