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Delivery

If you order today, when do you receive the goods?

If you place the order until 12 a.m. you will receive the goods already on the next day (deliveries within Slovenia); for shipments outside of Slovenia delivery date depends on the postal service provider in that country – approx. 1-2 weeks.

Orders, placed on Saturdays, Sundays and holidays will be dispatched immediately on the next working day.

With payment of the pro-forma invoice (UPN payment order) products are dispatched immediately or next working day after receiving the payment to Hiškarija’s bank account.

What are the delivery costs?

Delivery costs are charged separately at current rates of Post of Slovenia d.o.o. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included) Shipping company is selected by the user. Prices in the web-store do not include delivery costs.

If the value of each order exceeds € 50.00 (including VAT), delivery is free of charge except for Rok Mailbox where delivery costs are charged separately at current rates of Post of Slovenia d.o.o.  (VAT included).

Shipping costs for deliveries outside of Slovenia are charged according to the price list for the rest of the world the Post of Slovenia d.d. or service provider GLS - GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. (VAT included).

How to pay and pick up the goods?

With the personal collection of the ordered products at the company address Vrhovci, c XI/2 (Ljubljana - Vrhovci) by cash, credit card (Maestro, Mastercard, Visa, American Express, V Pay or Apple Pay) or pre-payment of the pro-forma invoice within three (3) working days. With this method you can see the products live.

With payment of the pro-forma invoice (UPN payment order), where the user shall pay the purchase price within a period of three (3) working days to the bank account of the provider. User receives a pro-forma invoice with all necessary data for the payment to his e-mail address indicated at the online www.hiskarija.si order. The provider dispatches products on the same working day after receiving the payment to provider’s bank account.

Through a Paypal account provider on our web-store.

Payment upon receipt: user pays the amount and value of the product in cash to the staff of Post of Slovenia d.d. cash upon delivery / receipt of the products. When receiving the goods from Post of Slovenia d.d., which is a contractual delivery service of the provider, user additionally settles postal fees according to their current rates as follows published on Post of Slovenia web-page: http://www.posta.si/seznam-dokumentov/799/Informativni-ceniki.

User pays the amount and value of the product in cash to the staff of GLS – GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. cash upon delivery / receipt of the products. When receiving the goods from GLS – GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o., which is a contractual delivery service of the provider, user additionally settles postal fees according to their current rates as published on GLS – GENERAL LOGISTICS SYSTEMS, logistical services, d.o.o. https://gls-group.eu/SI/sl/home.

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